Passenger complaints are being tracked through the Passenger Assistance Control Room (PACR), the ministry said. "A total of 559 grievances have been addressed during this period through AirSewa, social media platforms and dedicated helpline calls, in coordination with airlines and concerned stakeholders." Synopsis Passenger complaints are being tracked through the Passenger Assistance Control Room (PACR), the ministry said. "A total of 559 grievances have been addressed during this period through AirSewa, social media platforms and dedicated helpline ... [2222 chars]
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