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We're not profiteering on fuel. But my staff still face abuse

Independent retailer Goran Raven says the higher oil price is "horrific" for him as well as his customers. "No one's benefiting here," says Goran Raven - looking around the forecourt. It's 17:00 GMT on a Friday afternoon, and it's busy. There's a steady stream of customers pulling in to refuel, but Raven isn't as happy about that as you'd expect. His petr... [3888 chars]

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