info@news-matic.com

details

Pia Bets On Microsoft Teams For AI-Powered Service Desk Automation For MSPs

Pia unveils Teams-based AI support workflow aimed at reducing MSP ticket noise. A new Teams-native chat workflow from Pia shrinks MSP ticket queues by automating the repetitive requests that dominate service desks. Pia’s newest Pia Chat offering brings AI Resolution Assist, SmartForms and live-tech handoff into Microsoft Teams t... [2889 chars]

Cookie Consent + Tracking